FAQS

Can I order a custom color?

Yes, we provide color matching services. Bring us a sample of the color you desire and we’ll match it for you with a custom formula. Also it’s best to work with any color fan deck from Sherwin Williams, Benjamin Moore, Pantone, or Farrow & Ball. Specialized colors and microcement require 5 business days. There is a $100 matching fee  and samples are 24 in x 16 in boards.

Where do you ship to?

We ship to all 50 U.S. States via USPS, FedEx, UPS.

Can I pick up my order?

Yes! Confirm your order and you are welcome to pick up at the showroom or the store on the day of your pick up. 

Can I return products?

Yes you can. An unused, un-tinted, and unopened container of product may be returned within 30 days of purchase for a refund. A 18% restocking fee is charged for inventory purposes.

Do you sell tools and catalogs?

Yes, we sell color catalogs, trowels large and small, bags and texturing tools.

Do you offer dealership and distribution partnerships?

We do! We are excited at the prospect of working with new distributors across the United States. We provide an application package including contract, wholesale lists, product data, and showroom design needs.

If I have a technical question?

All technical questions can be emailed to [email protected] and will be responded to within 24 hours.

Do you sponsor advertisements for industry related businesses?

We work with reputable businesses for industry exposure. Space is available to those desiring to be sponsored via our web pages. Social media mentions are also available. See our Advertising page in our Footer.

If I have a technical question, who can I speak with?

Our Master Applicators and Instructors, are available for all your troubleshooting needs. With over 20 years of experience in the field as artists and plaster applicators, we can provide technical data on all of our products, as well as targeted problem solving should you require it. Email us with your inquiries: [email protected]. We’re happy to help.

How do I order?

All orders, please text (424) 777-0695 or email [email protected]